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All questions are answered by U.S. based licensed and experienced insurance professionals.

Q:Good Day,If I make a quote on your website for Russian citizens and available plan options will show, does it mean that Russian citizen travelling to Europe from Malaysia and will return back to Malaysia will be eligible for your travel insurance?

A:
Once you make a quote please review the Geographic restrictions to see if the Home country or the physical location is not excluded.
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Q:I had paid some bills upfront during my previous insurance coverage but couldn't locate the receipts and invoices at the time. I've now found them theyre from September 2024. Am I still eligible to submit a claim for reimbursement

A:
Please contact the claims department phone on the back of your ID card. They can go over what you are still eligible to claim.
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Q:Hi,I have purchased the Insurance for Dubai, Singapore and other countries and now i went to Dubai and come to my home country in India and now I'm travelling to Singapore so can i use the same policy. will be valid for Singapore when I travel to my home country

A:
Most insurance plans will automatically end coverage once you return to your home country. You may want to repurchase a plan for your next trip.
{{currentOrigin}}/answers/travel-medical-insurance/hii-have-purchased-the-insurance-for-dubai-and-singapore-and-other-countries-99230/

Q:If we need annual trip insurance, do we purchase annual trip plan or can we just choose from start date and end date for 365 days?

A:
anual trip plans will ask for a start date and cover a year from that date.
{{currentOrigin}}/answers/holiday-insurance/do-we-purchase-annual-trip-plan-or-can-we-just-choose-from-start-date-and-end-date-for-365-days-49359/

Q:Good Day,We would like to know if Russian citizen holding work permit in Malaysia travelling to Europe will be eligible for your travel insurance?

A:
We advise you make a quote first. If you can enter your information in this link we can quote you all of our available plans, /travel-health-insurance/ If no quotes are found call us directly with the quote ID, an agent may still be able to find a plan for you. Agent assistance: (866) 467-8289
{{currentOrigin}}/answers/holiday-insurance/good-day-we-would-like-to-know-if-russian-citizen-holding-work-permit-in-malaysia-72669/

Q:I need to take my daughter to a doctor , she is 14 years old, we live in Avondale Arizona Z.c. 85323 Which doctor is covered by her insurance can you please send me some so i can make an appointment for her

A:
You can View the list of providers in your MyAccount or request assistance by calling the insurance company. their phone is on the back of your ID card.
{{currentOrigin}}/answers/exchange-visitors-medical-insurance/i-need-to-take-my-daughter-to-a-doctor--she-is-14-years-old-28204/
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DISCLAIMER: Information presented in our Questions and Answers section is generic and was deemed to be accurate at the time of response. Please use the answers as a guide and do not make decisions based on the answers. The answers presented may be outdated and altogether inaccurate currently or not relevant as the details provided such as the insurance terms and conditions, plan benefits, eligibility and coverage may have changed. Insubuy assumes no responsibility for relying on such answers. You should review the latest certificate wording of the insurance policy (available on this website) for the product you are considering for the latest and complete details. If there is any conflict between the answers provided here and the certificate wording, the details of the certificate wording will prevail.

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